Please read this document carefully before using the mbi365 platform. By registering or using any of our services, you agree to be bound by all terms stated herein.
Before diving into the full document, here are the six core principles that define the relationship between you and mbi365.
Users must be 18 years of age or older and a valid Malaysian citizen or resident. Only one account is permitted per individual — registering multiple accounts will result in permanent account termination.
All financial transactions are processed through verified payment methods. Withdrawals may only be made to a bank account or digital wallet registered under the name of your own mbi365 account.
Every bonus offered by mbi365 is subject to its own wagering requirement. The specific terms of each promotion should be reviewed before accepting any bonus offer.
Identity verification (KYC) is required before your first withdrawal is processed. Valid identification documents must be submitted to ensure the mbi365 platform remains free from fraud and money laundering.
Any attempt to exploit system errors, use automation software (bots), or manipulate game outcomes is strictly prohibited and will result in immediate account termination.
Mbi365 reserves the right to amend these terms and conditions at any time. Players will be notified via in-platform notifications or email. Continued use of the mbi365 platform after any amendment constitutes acceptance of the updated terms.
This document is a legally binding agreement between you as the user and mbi365 as the platform operator. If you do not agree with any part of these terms, please discontinue use of the platform immediately.
Welcome to mbi365, an online gaming platform operating under a valid licence and offering a wide range of game options for players in Malaysia. The mbi365 platform is accessible via the official website at mbi365.onl and through a downloadable mobile app for Android and iOS devices.
By registering an account, making a deposit, or using any service offered by mbi365, you acknowledge that you have read, understood, and agreed to be bound by all terms and conditions contained in this document. These terms are to be read together with the mbi365 Privacy Policy and Responsible Gaming guidelines, which form part of the overall agreement between you and our platform.
In the event of any discrepancy between the Bahasa Melayu version and any other language version of this document, the Bahasa Melayu version shall prevail for all players registered in Malaysia.
To register and use the mbi365 platform, you must meet all of the following eligibility requirements without exception:
Each individual is permitted to hold only one active account on mbi365. Attempting to register multiple accounts to abuse promotions or circumvent account limits is a serious violation of these terms. mbi365 employs advanced identity detection technology to identify such attempts, and all accounts involved will be terminated without balance refund.
All information provided during registration must be accurate and truthful. Any false or misleading information may result in your account being suspended pending verification, or permanently terminated depending on the severity of the breach.
As part of mbi365's commitment to anti-money laundering (AML) compliance and fraud prevention, all users are required to complete identity verification before their first withdrawal is approved. The KYC process requires the following documents:
Mbi365 guarantees that all documents submitted for KYC purposes are stored securely using industry-grade encryption and are not shared with third parties without your consent, except as required by law.
Mbi365 supports a wide range of payment methods popular among Malaysian players, including DuitNow, FPX, Touch 'n Go eWallet, and GrabPay. All transactions are processed through a secure payment gateway encrypted with 256-bit SSL technology.
The minimum deposit accepted by mbi365 is RM5. There is no maximum deposit limit for fully verified accounts, though players may set their own daily limits as part of our responsible gaming tools. All deposits are processed in real time and account balances are updated immediately upon transaction confirmation.
Withdrawal requests submitted on business days are typically processed within 24 hours. Withdrawals may only be made to a bank account or digital wallet registered under the same name as your mbi365 account. mbi365 does not process withdrawals to third-party accounts under any circumstances.
| Transaction Type | Minimum Limit | Processing Time | KYC Required |
|---|---|---|---|
| Deposit | RM 5 | Instant | No |
| First Withdrawal | RM 20 | 1–3 business days | Yes |
| Subsequent Withdrawals | RM 20 | Within 24 hours | No |
| VIP Withdrawal | RM 20 | Within 6 hours | Yes |
Mbi365 offers a variety of bonuses and promotions for both new and existing players. Each bonus offer is subject to specific terms stated on the relevant promotions page. The following general terms apply to all mbi365 bonuses:
Misuse of the bonus system — including registering fake accounts, using another person's information, or coordinating wagering activity to artificially meet wagering requirements — will result in account termination and forfeiture of all pending payments without prior notice.
To ensure a fair and safe gaming environment for all mbi365 users, the following conduct is strictly prohibited:
Mbi365 continuously monitors platform activity using an AI-assisted fraud detection system. Any suspicious activity will result in the account being temporarily suspended pending the completion of an investigation.
Players may request account closure at any time by contacting the mbi365 support team via live chat or email. Prior to closure, all eligible balances will be processed for withdrawal to the registered account.
Mbi365 reserves the right to terminate or suspend any account without prior notice if:
Mbi365 provides the gaming platform on an "as-is" basis and makes no guarantees or warranties regarding continuous availability, freedom from errors, or fitness for a particular purpose. Nonetheless, mbi365 is committed to maintaining a platform uptime of at least 99.9% throughout the year.
Mbi365 is not liable for any losses incurred as a result of technical disruptions beyond our control, including third-party internet failures, natural disasters, or power outages affecting platform infrastructure. In such cases, mbi365 will work to restore services as quickly as possible and will provide reasonable compensation to affected players in accordance with the prevailing compensation policy.
Mbi365 takes user privacy seriously. All personal data collected during registration and use of the platform is processed in accordance with the mbi365 Privacy Policy, which complies with Malaysia's Personal Data Protection Act 2010. For more information on how we collect, use, and protect your personal data, please refer to our Privacy Policy page.
Mbi365 is fully committed to responsible gaming. Our platform provides a range of tools to help players manage their gambling habits, including deposit limits, loss limits, session limits, and self-exclusion options. Players who feel that gaming is beginning to negatively affect their lives are encouraged to use these tools or contact the mbi365 support team for assistance.
For full details on responsible gaming tools and available support resources, please visit the mbi365 Responsible Gaming page.
These terms and conditions are governed by the laws applicable to the operation of the mbi365 platform. Any dispute arising in connection with this platform shall first be resolved through direct negotiation with the mbi365 management team. Should a dispute remain unresolved within 30 days, it may be referred to a mutually agreed arbitration body.
Players in Malaysia can reach the mbi365 support team via 24/7 live chat or the support email for any complaints or queries related to the platform.
Mbi365 reserves the right to amend, update, or replace these terms and conditions at any time at our sole discretion. Any material changes will be communicated to registered players via in-platform notifications at least 7 days before the changes take effect, except in emergencies requiring immediate action.
Continued use of the mbi365 platform after any amendment takes effect constitutes full acceptance of the updated terms. If you disagree with any changes made, you have the right to close your account and withdraw any eligible balance before the amendment's effective date.
This document constitutes the entire agreement between you and mbi365 regarding use of the platform and supersedes all prior communications, agreements, or understandings, whether oral or written, relating to the same subject matter.